Helpdesk Support
In over twenty years of business, we’ve garnered a reputation for customer service. We’ve built this reputation on a cornerstone of trust and the word of mouth of our satisfied clients.
At PCA Technology Solutions, we provide twenty-four hours a day Help Desk support, and we are prepared to handle the problem -- no matter the severity, big or small.
Our Help Desk team provides remote technical and troubleshooting assistance, including:
- Computer Hardware and Software
- Mobile Devices
- Printers/ Scanners
- Wifi
We strive to both translate and communicate technical knowledge into direct actions. If we don’t have an instant answer, then we will research and troubleshoot until we have the solution, enabling us to update clients, maintain transparency and eliminate uncertainty or guesswork.
The team at PCA Technology Solutions knows the value of your time, and we will find you the best answer as soon as possible. We have an absolute commitment to our client's satisfaction and are here to help.