Caller ID Spoofing - SCAM ALERT!!!

Caller ID spoofing is the practice of causing the telephone network to indicate to the receiver of a call that the originator of the call is a station other than the true originating station. For example, a Caller ID display might display a phone number different from that of the telephone from which the call was placed. The term is commonly used to describe situations in which the motivation is considered malicious by the speaker or writer. (Source: Wikipedia)

What happened: This Caller ID spoofing is a scamming process that PC Assistance has been a target of this week. If you have received a call that appeared to be from PC Assistance, or the caller even claimed to be from PC Assistance, it was very likely a SCAM. We have received multiple phone calls, from all over the country, asking why we called them and requesting that we stop. Unfortunately, this is a process that is completely outside of our control.

What we have done: We have made inquiries with the FCC, the Arkansas Attorney Generals Office, and the Better Business Bureau. At present, the only recourse, that we have been made aware of, is that you (the one who received the call) should contact the Federal Communications Commission (FCC) at 1-888-225-5322 to file a complaint.

We at PC Assistance understand the frustration and inconvenience this has caused to many people across the country. We share that frustration, and want to assure our clients, and everyone affected by this, that PC Assistance is not in any way associated with those responsible, and that we have done everything within our power to rectify the problem. Thank you for your patience and your assistance through contacting the FCC to file a complaint.

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